Shipping policy
Processing Time Orders are processed within [1–3] business days of purchase. You'll receive a confirmation email with tracking information once your order ships.
Shipping Rates & Delivery
- Free shipping on all orders over $255 USD
- Orders under $255 USD: a standard shipping rate of $1.99USD, Express Shipping rate of $4.99USD applies.
- Estimated delivery time: [8-12 business days for standard delivery] [5-8 business days]
International Shipping We currently ship to Australia, United States, United Kingdom, Canada, New Zealand. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow [24–48 hours] for tracking information to update.
Lost or Delayed Packages If your order hasn't arrived within the estimated delivery window, please contact us at hello@aeyzwa.com and we'll help track it down.