Refund policy
Return Window We accept returns within [30] days of delivery. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.
How to Start a Return Email hello@aeyzwa.com with your order number and reason for return. We'll provide instructions and a return address.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed to your original payment method within [5–10] business days.
Return Shipping Costs:
- Customers are responsible for return shipping costs, unless the item arrived damaged or defective.
Damaged or Defective Items If your item arrives damaged or isn't working as expected, contact us within [7] days of delivery at hello@aeyzwa.com with photos of the issue, and we'll arrange a replacement or refund at no cost to you.
Non-Returnable Items Final sale items, gift cards.